Smooth Waters is an independent consultant and claims services provider that offers safe harbor to our clients. Marine Insurance is inherently international and through the years, we have established a reliable global network of Surveyor’s and Consultants for both Claims and Marine Loss Control. Smooth Waters is an excellent fit for those seeking tailored coverage and services on a global and national scale.
As the global trade marketplace continues to evolve and stretches to the furthest corners of our world, new opportunities emerge, and with it, new exposures. Our team of experienced Marine Insurance professionals rise to the challenge by combining best practices in marine adjustment with the latest in technological innovation.
We are passionate about what we do. The Smooth Waters’ team holds over 50 years of combined experience, and every solution is custom as no two claims are alike. Our background ranges from Admiralty Attorneys to Master Mariners with years of experience at sea.
Smooth Waters considers each claim as a potential litigation and approaches each case with the appropriate defense strategy. When an unforeseen accident or injury occurs, we stand ready to ensure the impact on an underwriters’ fiscal stability is mitigated through attentive, professional handling of every claim. Our commitment begins with the first notice of loss and continues through to the final settlement and/or resolution of the claim.
Smooth Waters has the technical capability, the capacity and the experience to deliver superior maritime claims and consulting services at a reasonable cost.
Prompt response is critical to the successful management and control of claims. Smooth Waters’ consultants and adjusters are available around-the-clock to provide you with the following services.
Claims management and administration
Consultancy and loss prevention services
Loss adjustment services
Prompt Response with expedient resolution
Subrogation and salvage assistance
CAT Response team
24 / 7 / 365 availability
HOW WE DELIVER
In order to meet today’s complex claims challenges, we create solutions that are based on a creative and multidisciplinary approach with the customer as the central focus.
FOLLOWING A LOSS, WE
Work with customers to evaluate the extent and the cause of the loss.
Support efforts to recover cost through subrogation and salvage.
Assist customers with all aspects of the claim for a prompt resolution.
Provide a preliminary report within 24 hours of a claim.